culb99 Privacy Policy

1. What Information We Collect

culb99 collects various types of information to operate its services. This information is divided into two main categories — information you provide directly and information collected automatically.

1.1 Information You Provide Directly

When you register with culb99 or use our services, we collect the following information:

• Full name (for ID verification)
• Date of birth (for age confirmation — only users aged 21 and above may register)
• Mobile number and email address
• Payment information such as bKash, Nagad, Rocket, or bank account numbers (for processing transactions)
• Copy of government-issued ID (for identity verification when required)
• Your culb99 account password (stored in encrypted form)

1.2 Information Collected Automatically

The following information may be collected automatically when you use the culb99 website:

• IP address and device type
• Browser type and version
• Pages visited and session duration
• Data collected through cookies and similar tracking technologies
• Login date, time, and location (according to Bangladesh Standard Time, BST UTC+6)
• Gaming activity and transaction history

2. Purpose of Using Information

culb99 does not use any information arbitrarily. We use your information only for the following legitimate purposes:

3. Information Storage and Security

culb99 gives the highest priority to the security of your information. We follow these security practices:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected through SSL encryption.
• Encrypted Password Storage: Your password is never stored directly — it is kept only in hashed form.
• Limited Access: Only authorized staff can view your information where necessary.
• Regular Security Audits: Our systems undergo regular security testing.
• Data Retention Period: Information is retained for a defined period to meet legal requirements and then securely deleted.

Please keep in mind that no technology can guarantee 100% security for data transmitted over the internet. culb99 follows currently accepted best practices, but users must also take care to keep their own accounts secure.

4. Sharing Information with Third Parties

culb99 does not sell your personal information and does not share it with third parties for any advertising purpose. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

The minimum information necessary to complete transactions through payment methods such as bKash, Nagad, Rocket, and bank transfers is shared with the relevant payment processor.

4.2 Legal Obligations

If culb99 is required to provide information to authorities due to a court order or legal obligation, it will do so. In such circumstances, only the necessary information will be provided.

4.3 Technology Service Providers

Only the information necessary to provide services is shared with technology partners that assist in operating the culb99 platform (such as game software providers and cloud service providers), who are contractually bound to maintain privacy standards comparable to this policy.

5. Cookie Policy

The culb99 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the core functionality of the website (login sessions, security).
• Functionality Cookies: For remembering your preferences and settings.
• Analytics Cookies: For reviewing platform usage and improving services.

5.2 Cookie Controls

You can disable cookies in your browser settings. Please note, however, that disabling cookies may cause some culb99 features to not work properly.

6. Your Rights

As a culb99 user, you have the following rights over your own information:

• Right of Access: The right to request a copy of the information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
• Right to Restriction of Processing: The right to request that processing of your information be limited in certain cases.
• Right to Object: The right to object to the use of your information for specific purposes.
• Data Portability: The right to receive your information in a structured, machine-readable format.

If you wish to exercise any of these rights, please contact our support team.

7. Protection of Minors

culb99 strictly provides services only to persons aged 21 and above. We do not knowingly collect information from any person under the age of 21.

Age verification is mandatory at the time of registration. If we learn that a minor has registered with culb99, that account will be closed immediately and the collected information will be securely deleted.

If you believe that a child or minor has registered on our platform, please notify us immediately.

8. International Data Transfers

culb99 operates primarily according to Bangladesh Standard Time (BST, UTC+6). Due to technical infrastructure, some of your information may be processed or stored on servers located abroad.

Wherever information is processed, culb99 always maintains the standards of this privacy policy and ensures adequate protection of your information.

9. Policy Changes

culb99 may update this privacy policy from time to time. If there is any significant change, we will:

• Update the last updated date on this page.
• Send a notification to your registered email or through the platform.
• Obtain your consent to the new policy before you use the service, where required.

If you continue to use culb99 after any changes, you will be considered to have consented to the updated policy. We therefore recommend visiting this page regularly.

10. Contact Us

If you have any questions, objections, or information-related requests regarding this privacy policy, please contact us:

Requests to delete or correct information will be acted upon as quickly as possible after identity verification. We support responsible gaming — visit our Responsible Gaming page to learn more.