culb99 Responsible Gaming — Your protection is our priority
Stay safe while having fun. culb99 gives you the full ability to set limits, take breaks, and get support when needed.
Gambling as entertainment, not a problem
culb99 believes that online gaming can be a fun and exciting form of entertainment — when enjoyed responsibly. We place the highest importance on the wellbeing and financial safety of players in Bangladesh. That is why every culb99 member is provided with tools they can use to manage their own gaming habits.
Gambling can never be a reliable source of income and should not be seen as a way to recover losses. We understand that for some people, gaming can become a problem. culb99 is always ready to prevent that situation in advance and to provide support when needed.
For ages 21 and above only
Stay in control
culb99 gives you six powerful tools to keep your gaming experience completely in your own hands.
Set a deposit limit
Set the maximum amount you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. If you want to increase a limit, a 24-hour delay applies — giving you time to reconsider your decision.
Control your session time
Decide in advance how long you will play each day. Once the set time has passed, the system will automatically alert you and end the session if needed.
Take a temporary break
Activate a time-out on your account for 1 to 30 days. During this period, no deposits or gameplay will be possible, and no bonus offers will be provided.
Permanent self-exclusion
If you feel that gambling is having a negative impact on your life, exclude yourself completely for 6 months to 5 years. The account cannot be reactivated during this period.
Reality check alerts
At regular intervals, a smart pop-up will tell you how long you have been playing and how much you have won or lost. Stay connected to reality.
Round-the-clock Bengali support
If you have any questions or concerns about responsible gaming, speak in Bengali with culb99's 24/7 live chat support. Our trained team is always ready.
Recognise the signs of problem gambling
When gambling starts to move beyond entertainment and turn into a problem, certain signs appear. Honestly assess whether any of the following are happening in your life:
Placing bigger bets after a loss to try to win back money
Repeatedly trying to stop gambling but failing
Neglecting family, work, or studies because of gambling
Gambling with borrowed money or loans
Hiding gambling activity and lying to family members
Feeling restless, angry, or anxious when unable to play
No longer getting the same excitement unless betting more than before
If there is a problem, take action now
If one or more of the above signs apply to you, take the following steps without delay:
Contact culb99 live chat
Our 24/7 Bengali support team will help you activate a time-out or self-exclusion on your account.
Reduce your deposit limit
Go to Account Settings and immediately lower your daily or weekly deposit limit.
Tell someone you trust
Let a family member or close friend know about the problem — their support is the greatest strength.
Seek professional help
Speak with a mental health professional or counsellor. Gambling addiction is treatable and seeking help is an act of courage.
culb99's responsible gaming core principles
Age verification and minor protection
culb99 follows strict age verification procedures. Proof of age documents are required for every new account. If you suspect a minor is using someone's account, contact us immediately. There is a facility to lock the account instantly.
Loss limit
Set a limit on how much loss is acceptable within a given period. When this limit is reached, the system will automatically notify you and give you the option to end the session. Keeping financial losses under control is the foundation of responsible gambling.
Right to close your account
You can close your culb99 account at any time and for any reason. Any balance remaining at the time of closure is fully withdrawable. If an attempt is made to open a new account during a self-exclusion period, it will be closed immediately.
Confidential support
Any request related to responsible gaming is handled with complete confidentiality. No one other than our support team will know about your situation. Seeking help is a courageous decision — culb99 respects that decision.
Build healthy gaming habits
Responsible gaming is not just about avoiding problems — it means keeping gambling a pleasant and controlled part of life. Following the simple tips below will keep your gaming experience enjoyable at all times.
- Set a budget before you play and stick to it.
- Treat gambling as entertainment, not a source of income.
- Do not play when you are tired, emotionally distressed, or under the influence of alcohol.
- Take regular breaks — at least 10 minutes every hour.
- Do not continue playing in an attempt to recover money you have lost.
- Always give priority to spending time with family and friends.
- Review your gaming history regularly and evaluate yourself honestly.
Stay financially safe
The minimum deposit at culb99 is ৳500 and the minimum withdrawal is ৳500. We encourage every member to play within their means. Keep in mind:
Minimum deposit
৳500
Applicable to all methods
Minimum withdrawal
৳500
Within 30 minutes to 3 hours
Responsible gaming FAQ
Ready for a safe and enjoyable gaming experience?
Play responsibly at culb99 — set your limits and enjoy at your own pace.
We are always by your side
If you have any questions or concerns about responsible gaming, culb99's support team is always ready to help. The easy ways to reach us are listed below.
Live Chat
24 hours, 7 days
Support in Bengali